Privacy & Protection

Tk877 Privacy Policy — Your data, our responsibility

How your personal data is collected, where it is used, and how well it is protected — it's all explained here in plain English. At tk877, your privacy isn't just a promise; it's something we take responsibility for every day.

Last updated: 1 January 2026 Bengali Version
SSL encrypted
Highest Security Standards

Not shared with third parties
Your data is never sold
Update history
January 2026

Cookie policy updated, new user rights added

July 2023

Revision of data retention rules

January 2023

Initial Version Published

In summary: tk877 uses your data solely to provide services, ensure security, and meet legal obligations. Your data is never sold to third parties.

1 Introduction & Scope

This Privacy Policy is a transparent agreement between the tk877 platform ("we", "tk877") and its users ("you") regarding the collection, use, and protection of data. This policy applies to tk877's website, mobile app, and all related services.

We believe your privacy is a fundamental right. That's why data protection is a top priority at tk877 — from system design to staff training, every layer of our platform is built with your privacy in mind. This policy explains what information we collect, why we collect it, and how we use it to serve you better.

By using tk877's services, you are considered to have accepted this Privacy Policy. If any part is unclear, our support team is always available to help in English.

2 What Types of Data We Collect

Tk877 collects data under three main categories. Each category has a distinct purpose, and data is never used beyond that purpose.

Personal identification information

  • Full name and date of birth (required for age verification)
  • Mobile number and email address
  • National ID or passport details (for KYC verification)
  • Current Address

Financial Information

  • Mobile banking number (Mobile Pay, Nagad, Rocket)
  • Bank account details (where applicable)
  • Transaction history and amounts

Usage Data

  • Device type, operating system, and browser
  • IP address and login timestamps
  • Gaming and betting history
  • Time spent on each page of the platform

When collecting financial information, we never store full card or account numbers. Only the necessary details are retained, stored in encrypted form.

3 How Data Is Collected

Tk877 collects data in four ways. Ensuring your awareness and consent at every step is our top priority.

  1. Via Direct Registration: You provide this information directly when opening an account.
  2. In the KYC process: Documents required for identity and age verification.
  3. For payment transactions: Automatically at the time of deposit or withdrawal.
  4. On the technical side: Automatic data collection via cookies and web analytics.

Any information you share during support chats or via email is stored securely — so it can be used to assist you better next time.

4 Where and Why Your Data Is Used

Tk877 uses the data it collects only for specific purposes. Each purpose is clearly outlined below:

Purpose of Use What Data Is Used Foundation
Account managementName, phone, emailContractual requirements
Age and identity verificationNID, passport, addressLegal Obligations
Payment processingMobile Banking DetailsContractual requirements
Fraud PreventionIP address, login historyLegitimate Interest
Service ImprovementUsage patternsLegitimate Interest
Personalized offersGaming PreferencesYour Consent

Your consent is obtained before sending any marketing messages. You can withdraw this consent at any time — through your account settings or by contacting support.

5 Who Your Data Is Shared With

Tk877 does not sell, rent, or share your data with any third party for advertising purposes. However, limited information may be shared in specific circumstances:

Service Partners

Only the minimum necessary data is shared with selected technology partners for payment processing, server hosting, and security analytics. These partners operate under strict confidentiality agreements with tk877.

Legal Authority

We may be required by law to disclose information in response to a court order, a request from a government regulatory authority, or to assist in a criminal investigation. Where possible, we will notify you in advance.

Please note: tk877 will never ask for your password, OTP, or full card number by email or phone. Any such request is a sign of fraud.

6 Cookies policy

Cookies are small text files stored in your browser. tk877 uses cookies to enhance your experience and ensure the platform functions properly.

Cookie typesPurposeDuration
Essential Login session, security, and core functionality Upon session end
Analytics Page view counts and usage patterns 1 Year
Functionality Remembering language preferences and theme settings 6 months

Cookies can be disabled from your browser settings. However, turning off essential cookies may prevent login and certain core features from working properly.

7 How We Protect Your Data

Tk877 employs multiple layers of technical and organizational measures to protect your data. The key safeguards are outlined below:

  • TLS/SSL encryption: All data exchanged between your browser and our servers is encrypted.
  • AES-256 data storage: All stored sensitive data is protected with military-grade encryption.
  • Two-Factor Authentication: An extra layer of security for your account.
  • Regular security audits: Third-party experts conduct regular system audits.
  • Restricted Access Policy: Your data is accessible only to staff who need it.
  • 24/7 Security Monitoring: Any unusual activity is detected immediately.

In the event of a data breach (which we are committed to preventing), affected users will be notified within the legally required timeframe.

8 How long your data is retained

Tk877 does not retain data longer than necessary. A separate retention policy applies to each type of data:

  • Account data: retained for as long as the account is active, and for a maximum of 5 years after closure.
  • Financial transaction records: 5–7 years as required by law.
  • KYC documents: Up to 5 years after verification.
  • Support communication records: 2 years.
  • Usage logs: 90 days.

Following an account closure request, all data is deleted within the specified period, except where retention is required by law.

9 Your Data Rights

As a tk877 user, you have important rights over your own data. Contact our support team to exercise any of these rights.

Right to access

You can request a copy of whatever information we hold about you.

Right to correction

You can correct any incorrect information at any time.

Right to Erasure

You can request deletion of your data except where retention is required by law.

Right to Restrict Processing

You can restrict the use of your data for specific purposes.

Right to Data Portability

You can request a structured copy of your personal data.

Right to Object

You can object to marketing communications or profiling at any time.

10 Protection of Minors' Data

Tk877's services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If we inadvertently receive data belonging to a minor, it will be deleted immediately upon notification and the associated account will be closed. If you notice anything suspicious, please contact support@tk877.biz right away.

11 Changes to the Privacy Policy

This policy may be updated due to business changes, legal requirements, or technological developments. For significant changes, you will be notified in advance via your registered email or mobile number.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page from time to time to stay informed.

12 Privacy Contact

For any questions, requests, or complaints regarding your data, please reach out to us through any of the following channels:

  • Email: support@tk877.biz (for privacy-related matters, please include "Privacy" in the subject line)
  • Live Chat: available 24/7 from the Help Center
  • Support ticket: Log in and submit from your account

We typically respond to privacy-related requests within 72 hours. Complex requests may take up to 30 business days.

How secure is your data on tk877?

Six reasons that prove our commitment to privacy is more than just words

Military-Grade Encryption

We use AES-256 encryption — the same technology used by banks and government agencies. Unauthorized access to your data is virtually impossible.

Your data is never sold

Your name, number, or any personal detail is never sold to advertisers or third parties. That is our unwavering policy.

You're in Control

You have the right to view, correct, or delete your data at any time. A full copy of your information is available on request.

Third-party audit

Independent security experts regularly audit tk877's systems. Any vulnerabilities found are addressed as quickly as possible.

Instant Alerts

You will be notified immediately by SMS or email if a new device or an unusual login is detected on your account.

Full transparency in Bengali

Our Privacy Policy is written in plain English — no complex legal jargon, just clear and easy to understand.

FAQs

Frequently Asked Questions About the Privacy Policy

tk877's support team is available 24/7, seven days a week, across three main channels. Live Chat is the fastest option — a Bengali-speaking agent typically responds within two minutes. For Email, write to support@tk877.biz and expect a reply within two to four hours on average. Support Tickets can be submitted from the "Help" section after logging in, making them the best option for complex issues. For privacy-related concerns, including "Privacy" in your email subject line will get you the fastest response.

The best place to find tk877's promotions and bonus offers is the "Promotions" or "Offers" section on the home page after logging in — all active offers are listed there in one place. Daily offers refresh every morning, weekly offers reset every Monday, and monthly mega promotions are typically announced in the first week of the month. If you have push notifications or SMS enabled, you'll be alerted as soon as a new offer goes live. Special occasions like Eid, Pohela Boishakh, or cricket season often bring surprise offers with little advance notice, so it's worth checking the platform regularly.
Safe & Trusted

Enjoy tk877 with your privacy fully protected

Millions of Bangladeshis already trust tk877. Your data stays safe, your experience stays enjoyable — that's our promise.

SSL Secured Data is never sold 24/7 Support Audited Systems
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